Whatsapp starts business app officially - launches a new business app for small business
WhatsApp is being used by millions worldwide to connect with small businesses they care about — from online clothing companies in India to companies in Brazil. But WhatsApp was built for people and WhatsApp is trying to improve the business experience. For example, by making it easier for businesses to respond to customers, separating customer and personal messages, and creating an official presence.
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| whatsapp business profile image |
Whatspp has officially launched a free new app for small businesses, whatspp business is intended to WhatsApp business is intended to help these businesses to better connect with customers.
Its functions includes sending sending on the spot automatic messages to the customer in case of busy times as well as monitoring metrics such as the number of messages received and sent by the company, and the messages that have been read .
WhatsApp individual users does not have to download the WhatsApp business app but the companies that are having the business will have to download the app to set up their business and to reach out to the customers what's up businesses are out in the several countries in including Brazil and US and more global expansion expected in the coming weeks.
Its functions includes sending sending on the spot automatic messages to the customer in case of busy times as well as monitoring metrics such as the number of messages received and sent by the company, and the messages that have been read .
WhatsApp individual users does not have to download the WhatsApp business app but the companies that are having the business will have to download the app to set up their business and to reach out to the customers what's up businesses are out in the several countries in including Brazil and US and more global expansion expected in the coming weeks.
WhatsApp Business — a free-to-download Android app for small businesses. new app will make it easier for companies to connect with customers, and more convenient for 1.3 billion users to chat with businesses that matter to them. Here's how:
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| WhatsApp Business Chat screen |
- Business Profiles: customers can see information such as a business description, email or store location, and website.
- Messaging : Thanks to AI bots, quick automatic replies that provide fast answers to frequently asked questions, greeting messages that introduce customers to business, and away messages.
- Messaging Statistics: simple metrics like the number of messages read etc.
- WhatsApp Web: Send and receive messages with WhatsApp web Business on your desktop.
- Account Type: People will know that they're talking to a business because business will be listed as a Business Account. Over time, some businesses will have Confirmed Accounts once it’s been confirmed that the account phone number matches the business phone number.
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| whatsapp business |
The app has the following features:
1. Business owners will be able to create a profile which contains useful information about their business; a contact email, the physical address and the company website.
2. The app allows for the creation of quick replies for frequently asked questions and a greeting messages.
3. It also allows the business to view metrics, such as the number of messages that have been read.
4. The app will list you as a Business Account, so that people will know that they’re talking to a business.
WhatsApp Business is available today and free to download on Google Play in Indonesia, Italy, Mexico, the U.K. and the U.S. The app will be available in other parts of the world in the coming weeks.
